Important Note: By registering an account with MerdekaWin, you confirm that you have read, understood, and agreed to comply with all terms and conditions set out in this document. These terms take full effect from the date your account is registered.
Section 1
Account Registration
To use merdekawin's services, you will need to register an account by providing accurate and up-to-date information. merdekawin reserves the right to verify your identity at any time, particularly before processing withdrawals above a certain amount. This verification process is in place to protect your security and uphold the integrity of the platform.
- You must be at least 18 years old to register and use merdekawin. Registration by underage individuals is strictly prohibited and may be reported to the relevant authorities.
- Each individual is permitted to hold only one account. Duplicate accounts will be terminated without notice, and any balance may not be refunded if fraudulent activity is involved.
- All registration details must be accurate — including your full name, an active Malaysian phone number, and a valid email address. Providing false information may result in account suspension.
- MerdekaWin reserves the right to decline any registration application without providing a reason if there are indications of misuse or security risks.
- You are solely responsible for all activity that takes place in your account following a successful login.
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Reminder: MerdekaWin is not liable for any losses incurred as a result of unauthorised account access where such access occurred due to your own negligence in safeguarding your login credentials.
Section 2
Deposit & Payment Methods
MerdekaWin accepts deposits via a range of local Malaysian payment methods. All deposits are processed in Malaysian Ringgit (RM) and credited to your account upon successful payment verification. MerdekaWin does not charge any processing fees for deposits — however, certain payment methods may impose third-party fees that are beyond our control.
- The minimum deposit is RM10 for all payment methods. There is no daily maximum deposit limit for standard members, and higher limits are available for VIP members.
- Accepted deposit methods include: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks, and other FPX member banks).
- Deposits must be made from an account or e-wallet registered in your own name. Deposits from third-party accounts are not permitted and may result in funds being frozen.
- Any deposit suspected of being linked to illegal activity or fraud will be frozen pending investigation, and merdekawin reserves the right to report the matter to the relevant authorities.
- If your deposit has not been credited within 15 minutes, please contact our support team with proof of payment (a screenshot or transaction reference number).
Section 3
Withdrawal of Winnings
Merdekawin is committed to processing all withdrawals promptly and transparently. Legitimate winnings will be paid out via the same payment method used for your deposit, except in certain circumstances where withdrawal to a Malaysian bank account may be required for larger amounts.
- The minimum withdrawal amount is RM30. There is no daily withdrawal limit for standard members; more relaxed limits apply to VIP Gold and Diamond members.
- Withdrawal requests are typically processed within 10 to 30 minutes for standard members. VIP Silver members and above enjoy priority withdrawals processed within 3 to 5 minutes.
- Before your first withdrawal is processed, merdekawin may require identity verification (KYC), including a copy of your MyKad and proof of your payment method. This is a standard security measure.
- Withdrawals may only be made to an account or e-wallet registered in your own name. Withdrawals to third-party accounts are not permitted under any circumstances.
- MerdekaWin reserves the right to place a withdrawal on hold for investigation purposes if there are indicators of unusual activity or a breach of the terms of use.
- Bonus balances that have not yet met the rollover requirements cannot be withdrawn until those requirements are fully satisfied.
Section 4
Bonus & Promotions
Merdekawin offers a range of bonuses and promotions from time to time, including a welcome bonus, weekly VIP cashback, reload bonuses, and seasonal special offers. All bonuses are subject to specific rollover requirements and validity periods as stated in each individual offer.
- Each bonus carries a rollover requirement (wagering requirement) that must be met before the resulting balance can be withdrawn. Rollover requirements are typically between 3x and 10x the bonus value, depending on the type of promotion.
- Bonuses cannot be combined unless explicitly stated in the relevant promotional terms.
- MerdekaWin reserves the right to void bonuses if there is evidence of abuse, including systematic wagering to meet rollover requirements without genuine risk (e.g., odds arbitrage).
- VIP cashback is calculated based on net losses for the week and is automatically credited every Monday — no claim required.
- The welcome bonus is available to new account registrations only and may not be claimed more than once.
- MerdekaWin reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.
Tips: Always read the full terms of each promotion before claiming it. Our VIP Rewards page at
merdekawin.biz/ganjaran-vip contains full details on your cashback and VIP tier benefits.
Section 5
Sports Betting & Casino Rules
MerdekaWin offers a Sports Betting platform covering football (EPL, Liga Super Malaysia, La Liga, and more), badminton (BWF), e-sports (MPL Malaysia, Dota 2, CS2), tennis, basketball, cricket, and over 30 other sports categories. Our Live Casino platform features baccarat, blackjack, roulette, and a range of other live dealer games.
- All confirmed bets are final and cannot be cancelled, except in cases where merdekawin declares a match invalid or void for specific stated reasons.
- Matches that are suspended or delayed by more than 12 hours from the original scheduled time will be considered void, and your stake will be returned to your account balance.
- In-play odds are subject to change at any time during a match. Bets confirmed prior to an odds change are not affected.
- Any bet suspected of involving match-fixing, insider information, or fraud will be voided and the associated account may be terminated.
- The minimum bet for most markets is RM2. Maximum bet limits vary depending on the match type, league, and the member's VIP level.
- The Cash Out feature (where available) allows you to settle a bet before a match concludes at the current value. The Cash Out value is final once confirmed.
- In Live Casino, the outcome recorded by the merdekawin system is final in all dispute cases.
Section 6
Account Security & User Responsibilities
Your account security is a shared responsibility between you and MerdekaWin. We provide industry-standard security infrastructure including 256-bit SSL encryption, but you also have an active role to play in keeping your account safe.
- Use a strong, unique password for your merdekawin account. Avoid reusing passwords from other accounts and change your password regularly.
- Enable two-factor authentication (2FA) in your account security settings for an extra layer of protection.
- Never share your username, password, or verification codes with anyone — including individuals claiming to be MerdekaWin staff. Our team will never ask for your password.
- Log out of your account after each session, especially when using a shared device.
- Report any suspicious or unauthorised activity in your account to merdekawin support immediately.
- Merdekawin is not liable for any losses resulting from unauthorised account access caused by a user's own negligence in safeguarding their login credentials.
Section 7
Account Suspension & Closure
Merdekawin reserves the right to suspend or close the account of any member who violates these terms and conditions. The member will be notified of any suspension or closure via their registered email address.
- Accounts may be temporarily suspended for investigation purposes when there are indicators of suspicious activity, fraud, or a possible breach of terms.
- Accounts confirmed to be involved in fraud, money laundering, bonus manipulation, or the use of multiple accounts will be permanently terminated and balances may be forfeited.
- Members who wish to voluntarily close their account may contact the merdekawin support team. Any valid remaining balance will be processed for withdrawal once all conditions have been met.
- Members who require a break for responsible gambling reasons may activate the self-exclusion feature in their account settings or contact our support team. The exclusion period can be set anywhere from 1 day to 12 months.
Responsible Gambling: If you feel that gambling is starting to have a negative impact on your life, merdekawin encourages you to make use of the available control tools or reach out to our support team. Learn more on the
Responsible Gambling us.
Section 8
Amendment of Terms & Conditions
Merdekawin reserves the right to amend, add to, or remove these terms and conditions at any time. Any material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect, except in urgent circumstances that require immediate action.
- Continued use of the MerdekaWin platform after the effective date of any term amendments will be considered acceptance of the revised terms.
- The latest version of these Terms & Conditions is always available on this page and supersedes all previous versions.
- If you do not agree with any amendments to the terms, you have the right to close your account and withdraw your valid balance before the effective date.
- For any enquiries regarding MerdekaWin's Terms & Conditions, please reach us at support@merdekawin.biz.
General Provisions
Dispute Resolution & Governing Law
Any dispute between a member and MerdekaWin should first be directed to our customer support channels. MerdekaWin is committed to resolving all valid complaints fairly and within a reasonable timeframe.
- Formal complaints can be submitted via email to support@merdekawin.biz, including your account number, details of the dispute, and any relevant supporting evidence.
- Merdekawin will provide an initial response to every complaint within 24 hours and will endeavour to resolve it within 7 business days.
- MerdekaWin's decisions regarding betting disputes are final when supported by valid system data and records.
- These Terms & Conditions are governed by applicable laws and all parties agree to submit to the appropriate jurisdiction.
MerdekaWin Privacy Policy: These Terms & Conditions should be read together with our
Privacy Policy and
Responsible Gambling Policy us. Together, these three documents form the complete agreement between you and MerdekaWin.